Privacy Policy for Team Hotels & Resorts
Welcome to Team Hotels & Resorts! We respect your privacy and are committed to protecting your personal information. This Privacy Policy describes
how we collect, use, and share your personal data when you interact with our luxury resort Avataara Resort & Spa in North Goa, our European
restaurant Qla in Delhi, our multi-cuisine restaurant Kafa in North Goa, our resort Tatva Hills in Uttarakhand, or our website.
Information We Collect
We collect various types of information to provide you with the best possible service. This includes:
- Personal Information: Your name, email address, phone number, and other contact details when you make a reservation or inquiry.
- Payment Information: Credit card details, billing addresses, and other financial information when you make payments.
- Travel Information: Details about your trip, such as dates of stay, preferences, and other requests
- Usage Information: Data about your interactions with our website, including IP address, browser type, and activity on our site.
- Location Information: When you visit our resorts or restaurants, we may collect location data to provide personalized services.
How We Use Your Information
We use your personal information for the following purposes:
- Service Delivery: To process reservations, payments, and provide services during your stay or dining experience.
- Customer Support: To respond to your inquiries, complaints, or requests.
- Marketing and Promotions: To send you newsletters, promotional offers, and event information (you can opt-out at any time).
- Personalization:To tailor our services based on your preferences and past interactions.
- Security and Compliance: To ensure the safety of our premises and comply with legal requirements.
Sharing Your Information
We may share your personal information with third parties in the following scenarios:
- Service Providers: Third-party companies that help us deliver our services, such as payment processors,
reservation systems, or customer support platforms.
- Business Partners: Collaborators who offer complementary services, such as tour operators or event planners.
- Legal Obligations: If required by law or to protect our rights and safety, we may share your information
with authorities or legal entities.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can ask us to correct any inaccuracies in your information.
- Deletion: You can request that we delete your personal information (subject to legal or contractual obligations).
- Opt-out: You can opt out of marketing communications at any time.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure,
or misuse. However, no system is completely secure, so we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences through your browser
settings.
Children’s Privacy
Our services are not intended for children under 16. We do not knowingly collect personal information from children without parental consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our website or other means.
We encourage you to review this policy periodically.
